



How we train
How we handle sales
How we run a KW Fitness location
How we work with clients
How we manage our team
Meeting local business owners
Connecting with healthcare professionals
Attending local events
Helping with our Founding Member campaign
Meeting prospective clients
Building partnerships with businesses and organizations
Connecting with referral partners
Setting up tables and talking with people
Following up with leads
Finding new ways to introduce KW Fitness to the Rochester area

Coaching and developing trainers
Running regular team meetings and one-on-ones
Setting clear expectations
Holding people accountable
Helping trainers improve coaching, communication, sales, and client retention
Creating a team people enjoy being part of

Clients are getting a great experience
Trainers are following coaching systems
Assessments and follow-ups are happening
Clients who may be struggling aren't falling through the cracks
Client concerns are handled quickly and professionally
The studio is clean, organized, welcoming, and running on time

Meeting prospective clients
Following up with leads
Conducting consultations
Helping people determine if KW Fitness is the right fit
Tracking consultations, show rates, and close rates
Generating referrals
Building community relationships
Developing local partnerships

Scheduling
Staff coverage
Weekly numbers and reporting
Basic billing and administrative oversight
Staff communication
Studio standards
Events and community outreach
Making sure systems and processes are being followed
At least 1 year of personal training experience
Previous experience leading or managing people strongly preferred
Exercise Science, Kinesiology, or related education preferred
Nationally recognized personal training certification preferred
CPR certification preferred
Communicates well
Is organized and follows through
Is comfortable having difficult conversations when necessary
Can look at numbers and understand what’s going well and what needs attention
Takes responsibility instead of waiting for someone else to fix things
Enjoys helping other people succeed
Is coachable and wants to continue getting better
Cares about the success of the business, not just their own responsibilities
Is willing to get out into the community and meet people
Wants the opportunity to grow into a bigger leadership role
We're going to teach you the KW Fitness systems. We're not looking to teach someone from scratch how to lead a team.
Manager onboarding and training
Weekly and monthly checklists
Sales and consultation processes
Lead follow-up systems
Client retention and renewal processes
Trainer development systems
Weekly scorecards and reporting
Regular meetings and coaching with KW Fitness leadership
Continuing education and development
We'll give you the systems, expectations, and support.
We'll expect you to take ownership from there.
Health benefits
Dental insurance
Vision insurance
401(k)
Paid time off
Week between Christmas and New Year's off
Continuing education and professional development
Your journey matters to us — let’s connect and make a plan together.

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